Of course, we hope that you are completely satisfied with your purchase. If you do wish to return items, we will be happy to help you do so!
At Vintage Electronics this means: Not satisfied? Get a refund!
We are sorry to hear that you are not completely satisfied with your purchase. Please follow the steps listed on the returns page and make your return via your local Post Office or parcel drop off point. If you live nearby, you are also welcome mnake an appointment to return the parcel to our Vintage Electronics store located at Vluchtoord 29a, Uden, the Netherlands. Please don’t forget to include your RMA number in the package. The refund will be issued as soon as we have received and processed your return parcel.
As a customer it’s your responsibility to pay for the costs of the return shipment. In case of a high value parcel, it might be advisable to use signed for/insured delivery services. We cannot be held responsible for any lost parcels.
If you return your order from a country outside the EU we can’t take responsibility for the payment of any import duties. Therefore we kindly ask you to write pre-importation on the return form, on the invoice and on the box itself. Please put the return form and invoice inside the plastic sleeve and make sure it’s attached to the parcel. This helps, but unfortunately it’s not a guarantee. If we need to pay import duties to take delivery of your return, we will deduct these costs from your refund.